There are many roles on a sales team. You can have sales development reps (lead qualification), account executives (deal closers), sales operations, sales management, inside sales, field sales, inbound sales reps, outbound sales reps, and more. All of these roles might require some specific skills, but regardless of position everyone has one common goal: Increase revenue for the company by getting new customers, or helping existing customers expand their use of your product.
And to do that, there are common skills that all salespeople need:
- Communication, both verbal and written.
- Ability to set goals and achieve them.
- Presentation skills to show they can pitch/demo a company’s offering.
- Research skills to show how they can get to know their client.
- Listening skills to be able to pause and listen to what a prospect is saying to help qualify them. Great sales reps listen more than they talk.
Team development involves balancing between upskilling individuals and considering the team as a whole.
Course Content
Assessing the skills of your reps
Required training and keeping track of it
Course Review